Warranty Policy
Your satisfaction is very important to GrammyQueen. That’s why we’re pleased to offer a limited warranty that covers defects in material or workmanship on all new GrammyQueen products. Only consumers purchasing GrammyQueen products from authorized GrammyQueen retailers or resellers may benefit from our limited warranty.

What is Covered?
We offer all GrammyQueen products 1-year risk free guarantee.

What Happens If My Product is Defective?
GrammyQueen will offer free replace the defective parts on any of our products when the defect is due to improper workmanship and/or material. If we are unable to provide a replacement product, and repair is not practical or cannot be completed in a timely manner, GrammyQueen may elect to refund the purchase price in exchange for the return of the product.

Do I Have to Pay Shipping Costs for a Replacement Product?
In the rare event that your GrammyQueen product is defective, we will provide you with a replacement item for free shipping.

What is Not Covered?
Our limited warranty does not cover any problem caused by:
Conditions, malfunctions or damage not resulting from defects in material or workmanship.
Conditions, malfunctions or damage resulting from normal wear and tear, improper installation, improper maintenance, misuse, abuse, negligence, accident or alteration.